The last two days my frustration with DHL grew. Let me share with you why. The German Post has acquired DHL and while most of the world thinks of DHL as DHL Express there are two kind of DHL. DHL Express for express delivery and DHL for normal/slow shipping. DHL Express: It is a very unresponsive company. They have two kind of customer numbers. You need the national number to receive international orders and send national orders and the international…
This is another rant, today about PayPal. It all started when I tried to buy some credit for the skype callout feature. The overlords at PayPal decided that besides the Post Ident I did to open my account, the verified bank account that is stored in my data I will now need to enter my German Identity Card number. Too bad that the number they have stored is from a card that expired maybe five years ago. How comes they…
Once more I need to buy stuff online, now I wanted to buy a train ticket online as I am afraid the discounted price will be gone once I am at the trainstation… The payment option I want to use is only available when you are registered, so I registered, using a ‘+’ in my email address and then it didn’t work. I assumed like many shitty websites they believe a ‘+’ is not a valid sign in an email…..
I am using postfix on my server and it has the nice feature that it can move mails with +something at the end into a folder I want. This allows me to see who is selling my email address to which company and such. Now the downside is that many forms of webapps claim that my email address is not valid. So today I was over at finanzen.net to try to register a new account and instead of telling me…
Create a website to compete with an established one. Make something bad like handling cursor/space keys in the side and alienating people using keys to navigate. Create the impression one can give input, place a feedback button. Use a form, allow the user to enter text. Make sure the submit is not just a simple submit but make it go through javascript so you can reference variables that do not exist If you follow these steps, you are guranteed to…
This is a more calm rant of a post I have done earlier today and removed. Everytime I have to use a proprietary online shop to buy something the thing is just of very poor quality. One example of last year is Best Western, their bookingsystem was so bad, I had to book the Room through Yahoo Travel. So here is my top six of how you can make sure your online is failing (and how to fix it): Make…
Todays epic fail of DHL. When shipping a package you will have to leave a phone number to DHL. My dear reader, don’t worry, this phone number will never be used to call the receiver of the package in case of an error. So today I was checking the website where the package is and I’m supposed to call the DHL customer service. And in all glory of the internet and HTML they are not able to embed a link…